Course Details

Room Attendant

  • NVQ 3
Foreign Job oriented courses. Develop according to Sri Lanka Foreign Bureau Job vacancies.

Course Details

Course Content
Units
ZPTRA20  Introduction to Hotel and Tourism
ZPTRA21  Introduction to House Keeping
ZPTRA22  Cleaning Standards
ZPTRA23  Room Supplies
ZPTRA24  Standard Operating Procedures for Room Attendant
ZPTRA25  Preparation of Room Attendant Trolley
ZPTRA26  Room Maintenance
ZPTRA27  Service of floor, guest corridor, service area/stair cases and floor pantries
ZPTRA28  Linen Maintenance
ZPTRA29  Mini Bar Maintenance
ZPTRA30  Communication Skills for Workplace
ZPTRA31  Team Work
ZPTRA32  Language Literacy
ZPTRA33  Occupational Health and Safety Procedures and Practice
Entry Qualification for the Course
Appearing for GCE OL